Guidelines For Psychological Practice In Health Care Delivery Systems

Psychologists practice in an increasingly diverse range of health care delivery systems (HCDS). This diversification is due to widening recognition of psychology as a health profession (Belar, 2002; Brown, Freeman, Brown, Belar, Hersch, & Hornyak, 2002), of the unique skills of psychologists, and of the value of psychological services for health and wellbeing. It is also due to rapidly evolving systems in which health care is being delivered (American Psychological Association (APA), 2009). At the same time, psychologists’ roles within these settings are expanding, and multidisciplinary collaboration within health care is becoming commonplace. The following guidelines are intended to assist psychologists, other health care providers, administrators in health care delivery systems, and the public to conceptualize the roles and responsibilities of psychologists in these diverse contexts.

These guidelines are informed by the Ethical Principles of Psychologists and Code of Conduct (“APA Ethics Codes”)1 (APA, 2002a, 2010) and the Record Keeping Guidelines (APA, 2007). These guidelines address psychologists’ roles and responsibilities related to service provision and clinical care, including teaching and administrative duties. There are additional obligations related to conducting research in health care delivery systems that will not be included here; guidance in this area can be found in the APA Ethics Code (APA Ethics Code 8.0 through 8.15). In accordance with ethical standards, the practice of psychology in health care delivery systems is based on established scientific and professional knowledge (APA Ethics Code 2.04).

These guidelines may also be used to inform rule making and decision making in health care delivery systems about the roles of psychologists that are commensurate with their training and licensure. Federal and state laws, (including those governing service delivery, payment arrangements and business structures), standards of accrediting bodies (e.g., Joint Commission, 2009), and institutional bylaws are also relevant to these rules and decisions. These guidelines build upon earlier guidelines regarding hospital privileges, credentialing and bylaws specific to hospital settings (APA Board of Professional Affairs, Task Force on Hospital Privileges, 1991) and draw on the issues highlighted in an additional APA document regarding practicing psychology in hospitals from that same time period (APA Practice Organization (APAPO), 1998).

There are a wide variety of systems for health care delivery, including, but not limited to, primary care and integrative care facilities, tertiary care hospitals, rehabilitation centers, nursing homes, outpatient surgery centers, and substance abuse treatment centers. Similarly, there are a wide variety of patient populations with whom psychologists work within these systems (e.g., pediatric, geriatric, acutely versus chronically ill, those being treated for mental health or medical conditions, those from diverse cultures and socioeconomic groups, etc.) There
are also different entry points for psychologists to deliver professional services for both direct and indirect patient care within health care delivery systems, ranging from being employed by the organization to being independent practitioners with either contractual arrangements or following their patients as they enter a health care delivery system. In all cases, psychologists have special expertise in communication, behavioral issues, patient decision making, human interaction and systems that is relevant to the full spectrum of health and mental health issues and settings; these guidelines apply to that full spectrum. It is recognized that there is rapid growth in the use of technology (in areas such as telehealth) with unique considerations for practice that are beyond the scope of these guidelines. Ethical and legal standards for the practice of psychology pertain to the full range of health care delivery systems, and to every professional psychological role within such systems, unless otherwise specified.

The term “guidelines” refers to statements that suggest or recommend specific professional behavior, endeavors, or conduct for psychologists. Guidelines differ from “standards” in that standards are mandatory and may be accompanied by an enforcement mechanism. Thus, guidelines are aspirational in intent. They are intended to facilitate the continued systematic development of the profession and to help ensure a high level of professional practice by psychologists. Guidelines are not intended to be mandatory or exhaustive and may not be applicable to every professional and clinical situation. They are not definitive and they are not intended to take precedence over the judgment of psychologists.

The following glossary of terms found in these guidelines may be helpful. For the purpose of these guidelines, “psychologists” are considered “health service providers” (APA, 1996), having been duly trained and experienced in the delivery of preventive, assessment, diagnostic and therapeutic intervention services related to the psychological and physical health of consumers, based on: 1) having completed scientific and professional training resulting in a doctoral degree in psychology; 2) having completd an internship and supervised experience in health care settings; and 3) having been licensed as psychologists at the independent practice level.

We use the term “patient” to refer to the child, adolescent, adult, older adult, couple, family, group, organization, community, or other population receiving psychological services in health care delivery systems. However, we recognize that in many situations there are important and valid reasons for using such terms as “client” or “person” in place of “patient” to describe the recipient of services. Finally, we use the term “multidisciplinary” throughout the guidelines but recognize that in some instances psychologists may actually be working in a “transdisciplinary” context where holistic care is being provided that crosses disciplinary boundaries.

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Ethical Principles of Psychologists and Code Of Conduct 2002

The American Psychological Association’s (APA’s) Ethical Principles of Psychologists and Code of Conduct (hereinafter referred to as the Ethics Code) consists of an Introduction, a Preamble, five General Principles (A – E), and specific Ethical Standards. The Introduction discusses the intent, organization, procedural considerations, and scope of application of the Ethics Code. The Preamble and General Principles are aspirational goals to guide psychologists toward the highest ideals of psychology. Although the Preamble and General Principles are not themselves enforceable rules, they should be considered by psychologists in arriving at an ethical course of action. The Ethical Standards set forth enforceable rules for conduct as psychologists. Most of the Ethical Standards are written broadly, in order to apply to psychologists in varied roles, although the application of an Ethical Standard may vary depending on the context. The Ethical Standards are not exhaustive. The fact that a given conduct is not specifically addressed by an Ethical Standard does not mean that it is necessarily either ethical or unethical.

Get the full version of the code of ethics by downloading the PDF below:

Record Keeping Guidelines

Approved as APA policy by the APA Council of Representatives, February 2007.

These guidelines are designed to educate psychologists and provide a framework for making decisions regarding professional record keeping. State and federal laws, as well as the American Psychological Association’s (APA, 2002b) “Ethical Principles of Psychologists and Code of Conduct” (hereafter referred to as the Ethics Code), generally require maintenance of appropriate records of psychological services. The nature and extent of the record will vary depending upon the purpose, setting, and context of the psychological services. Psychologists should be familiar with legal and ethical requirements for record keeping in their specific professional contexts and jurisdictions. These guidelines are not intended to describe these requirements fully or to provide legal advice.

Records benefit both the client1 and the psychologist through documentation of treatment plans, services provided, and client progress. Record keeping documents the psychologist’s planning and implementation of an appropriate course of services, allowing the psychologist to monitor his or her work. Records may be especially important when there are significant periods of time between contacts or when the client seeks services from another professional. Appropriate records can also help protect both the client and the psychologist in the event of legal or ethical proceedings. Adequate records are generally a requirement for third-party reimbursement for psychological services.

The process of keeping records involves consideration of legal requirements, ethical standards, and other external constraints, as well as the demands of the particular professional context. In some situations, one set of considerations may suggest a different course of action than another, and it is up to the psychologist to balance them appropriately. These guidelines are intended to assist psychologists in making such decisions.

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THE HIPAA SECURITY RULE: HELP FOR PRACTICING PSYCHOLOGISTS

Practitioners around the country are taking steps to comply with the new Health Insurance Portability and Accountability Act (HIPAA) Security Rule.

With a compliance date of April 20, 2005, the Security Rule addresses the protection of confidential health information that is either maintained or transmitted by electronic means.

"There are more technology aspects to this rule than the Privacy Rule," says Russ Newman, PhD, JD, APA’s executive director for professional practice. “The Privacy Rule addressed to whom and under what circumstances a psychologist can disclose patient information. The Security Rule is about protecting against security breaches when health
information is either maintained or transmitted electronically.”

“Anyone who has determined that they need to be in compliance with the Privacy Rule will also need to be in compliance with this rule," Newman added.

The Basics
The Security Rule requires practitioners to assess the risks to the confidentiality, integrity and accessibility of their electronic patient information and determine how to best minimize those risks.

"Practitioners need to evaluate how they operate their practice, identify any security gaps and take action to correct those gaps," says David Nickelson, PsyD, JD, assistant executive director for technology policy and projects in APA’s Practice Directorate.

The Security Rule encompasses three broad categories of standards under which psychologists must address and document safeguards:

Administrative standards focus on security issues in day-to-day administrative operations (e.g., authorizing staff access to, and use of, confidential patient information, developing an emergency operations plan and selecting a person to be responsible for all security activities).

Physical standards cover access to a psychologist’s office or other workspace so unauthorized individuals cannot physically remove electronic patient information (e.g., placing locks on doors or installing a security system).

Technical standards address access to systems that contain electronic patient information (e.g., requiring a password to access particular computers or software programs.)

Each of the three areas contains several standards along with implementation specifications that describe how to meet those standards.

Fortunately for small practices, the Security Rule is flexible, allowing for a variety of compliance activities depending on the size of the practice, the cost of implementing certain safeguards and the practice’s technological sophistication. In other words, as with the Privacy Rule, smaller practices will not be expected to implement the Security Rule on the same scale as larger ones.

HELP FOR PRACTICING PSYCHOLOGISTS
Deciphering the Security Rule and all of its requirements and options can be extremely daunting. The vast majority of the tools available to help are geared toward very large medical practices or organizations.

To assist psychologists with solo and small group practices, the APA Practice Organization has developed The HIPAA Security Rule Online Compliance Workbook, a comprehensive, easy-to-use online compliance resource to help psychologists comply with the HIPAA Security Rule.

The online workbook includes:
– Step-by-step risk analysis for all aspects of a practice
– Compliance options for each Security Rule requirement
– Customizable documentation, including Policies and Procedures

Psychologists can also choose to receive four hours of continuing education credits for completing and passing an optional online exam.

The cost for the online workbook is very competitive compared with other compliance resources on the market. APA members who pay the Practice Assessment can purchase the workbook for the discount price of $99. For other APA members the price is $139.

Practitioners who do not belong to APA will be charged the full retail price of $159.

© Copyright 2005 APA Practice Organization

Standards & Ethics

ethics

Psychologists are not only bound by ethical principles, but must conform to legal standards as well. Although not bound by them, psychologists should be aware of guidelines that have been published relating to specific practice areas. These standards, laws, and guidelines have been compiled so that IPA members can access them easily.

Click on the links below to access guidelines, ethical standards, and laws relating to the practice of psychology.

The following guidelines, among others, may all be found on the APA website.